Business Outbound
Submit outbound shipment requests atomically, with database-level transactional safety.
Why this matters
Manual order intake via email and phone is slow and error-prone. Self-service outbound requests let clients submit orders on their schedule. Database-level transactional safety means a partially-created order is impossible — either every record commits or none do — so the dispatcher queue is never corrupted by half-finished submissions.
Who this is designed for
Roles
B2B Client
External client with self-service access to inventory, orders, and products.
Platform Owner
Full system administrator with access to all tenants and configuration.
Overview
How Business Outbound works
Business Outbound lets B2B clients submit outbound shipment requests directly through the portal. They specify items, quantities, and delivery details, then track the fulfillment progress as the warehouse processes their request.
The submission is wrapped in a database-level transaction so all the writes — the order record, line items, reservations, and shipment record — happen atomically. There is no path for a half-finished order to land in the dispatcher's queue if any write fails mid-flight.
The request lands in the operator's dispatch queue with the client and requested items already filled in. The client sees status updates as the operator confirms, schedules, or pushes back.
Key capabilities
What you can do
- Outbound order submission
- Address + service-level selection
- Atomic multi-table writes (transactional safety)
- Live shipment status
- Tracking link sharing
- Cancellation requests
Related
Related modules
Business Dashboard
Self-service dashboard for B2B clients with real-time inventory, order, and shipment KPIs.
Learn more
Order Management
Create, allocate, pick, pack, and ship customer orders with full lifecycle tracking.
Learn more
Tracking Portal
End-customer order tracking with real-time status and ETA.
Learn more
See it live
Want to see Business Outbound in action?
A 30-minute demo walks through Business Outbound and the rest of the platform — tailored to your operation.